Samsung Note 2 smartphone catches fire in an Indigo flight — Chennai

24 Septembre, 2016, 14:14 | Auteur: Lynn Cook
  • Samsung Note 2 smartphone catches fire in an Indigo flight — Chennai

According to the low-cost carrier (LCC), the smoke was being emitted from a Samsung Note 2 smartphone which was placed in the baggage of a passenger in the overhead bin.

The incident took place in a Chennai-bound Indigo flight at 7.45 AM. "We are in touch with local authorities to gather more information and investigate whether there were any external factors involved".

The company urged consumers worldwide to stop using the defective smarthphone following reports of it catching fire due to a faulty battery.

"Some passengers noticed smoke in the cabin and immediately alerted the cabin crew".

There was no damage and the aircraft landed safely, India's aviation regulator said. The company even started an IMEI program to find out if the customer has a defective piece.

DGCA has already banned the usage of the problematic Galaxy Note 7, and now it has decided that the entire Note line by Samsung to be banned until further clarification.

The problems with the Note 7 have led many airlines to tell passengers to keep the phones turned off during a flight, or avoid carrying them altogether.

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Cabin crew used a fire extinguisher on the phone before moving it into a container filled with water in the toilet. Earlier, DGCA officials advised airlines to make an announcement to switch off all Samsung phones on the flight. "IndiGo has voluntarily informed the DGCA (Directorate General of Civil Aviation)", the statement added. Its cause is yet to be determined, but GSM Arena notes that the smartphone has been around for over 3 years. Just today, the company reported it had successfully shipped 500,000 good Note 7 units in the US. There's a chance the battery in the Galaxy Note 2 was a cheap knockoff, a common reason for such explosions.

"Our highest priority is our customers", Tim Baxter, Samsung Electronics America President and COO, said in an apology video last week.